Refund Policy

We want you to be happy with your order! Please let us know if you have any issues. We offer a no-questions-asked return policy on unopened products – your choice of a refund or credit once we receive the return. Just contact us at support@ogbotanicals.co within 14 days of receiving the products. If you’re returning due to an error on our end, we’ll pay for the return shipping. Note that we are not responsible for any shipments lost or damaged in transit by USPS. If you are unhappy with the product and you already opened it, we can refund you 50% of the order. We will pay for the return shipping and you will be refunded once we receive the product. If you already used over 50% of the product you will be disqualified from a partial refund.

If you have any questions or concerns feel free to contact us. We are always happy to help!

Call Us

(330) 238-8805

Email

support@ogbotanicals.co

OG Botanicals is focused on providing safe high-quality botanical products at affordable prices. We believe everyone should have a chance to lead a natural and sustainable way of life so we try to provide tools to do that.

– Hunter Carnahan, Founder & CEO

FDA Disclaimer: These products have not been reviewed by the Food and Drug Administration. Kratom is not approved by the Food and Drug Administration as a dietary supplement. These products are not intended to diagnose, treat, or prevent any disease. Any Information written on this website is the opinion of the authors who are not medical professionals offering medical advice. ogbotanicals.co owners and employees are not liable for any inaccurate information presented on this website. Please contact your healthcare provider about any potential interactions with medications or any other complications before using these products. Keep out of reach of children. These products are not for sale or use by people under 21 years of age (18 years of age where laws apply). Pregnant and nursing women should not use Kratom. We are unable to ship this product to the following states: Indiana, Wisconsin, Rhode Island, Arkansas, Vermont, and Alabama. We are unable to ship this product to the following counties: Alton, Edwardsville County, Jerseyville (Illinois), Sarasota County (Florida), Columbus, Union County (Mississippi) San Diego, and Oceanside (California). We currently only ship in the United States. Information presented on this website is in no way an alternative or replacement to your healthcare provider.

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