OG Botanicals LLC

Shipping Terms & Conditions

We ship primarily through USPS. USPS First Class (2 to 3 days), USPS Priority Mail (2 to 3 days), and USPS Priority Mail Express (1 to 2 days). Orders are typically processed and given to USPS within 24 hours of you placing your order Monday through Friday (with some exceptions). New customers will have a 3-4 day delay to validate funds if your order is paid via the E-Check payment method.  Please use Cryptocurrencies or email us at support@ogbotanicals.co to ask about alternative payment options for faster shipping times. The times above are only estimates based on USPS and could vary depending on your location, holidays, and USPS having high volumes of packages. We are not responsible for any delays, lost packages, or damaged packages. USPS Priority Mail and USPS Priority Mail Express covers up to $50 – $100 worth of damages or lost packages. If you have any other questions you can reach us at support@ogbotanicals.co

Shipping Delay Causes

E-Check Payment Method – If you are a new customer and paying via the E-Check payment method there will be a 3-4 day delay to validate funds. Repeat customers who pay using the same bank details will have their orders processed within 24 hours of placing their order Monday through Friday.

Pasteurization – If you have placed a large order of a single strain and we do not have enough of that strain currently Pasteurized then there will be a 1-day delay in shipping. We care about your safety so we ensure all Kratom is Pasteurized before we ship out orders to minimize any potential risk. 

Kratom Capsules – OG Botanicals does not fill Kratom capsules before receiving an order so depending on the number of capsules we may need 1 to 2 days to properly prepare your order. 

Shipping Restrictions

Must be 21+ where applicable and 18+ to purchase. This product has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, or prevent any disease. We are unable to ship this product to the following states: Indiana, Wisconsin, Rhode Island, Arkansas, Vermont, and Alabama. We are unable to ship this product to the following counties: Alton, Edwardsville County, Jerseyville (Illinois), Sarasota County (Florida), Columbus, Union County (Mississippi)  San Diego, and Oceanside (California).